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Help Centre Home
Web Hosting
Domain Registration
VPS Servers
Application Hosting

Accounts & Billing

2

First Doc
How to Terminate a Service

Domains

10

How to register a domain name
Are there any fees for transferring a domain to NivaCity?
I have just change the nameservers to your servers, how long does it take my site to start working?
Do you host international domain names?
I have just change the nameservers to your servers, how long does it take my site to start working?
Can you change my DNS for me?
Do you have any kind of money-back guarantee for domain transfers? or what will happen if the transfer fails?
ZISPA
Domain Expiration Process
How to Register a Domain on Behalf of your Client

cPanel

38

Direct Admin

16

How to log in to Direct Admin
Domain Setup
Adding Subdomains
DNS Management
SSL CERTIFICATES
FTP management
mysql management
Domain Pointers
Site Redirection
Email Accounts
Autoresponders
Apache Handlers
How to Create and Restore Backups
Managing File Manager
Managing Webmail
phpMyAdmin

Email

33

How to Make Gmail your Mail Client
Managing Spam Filtering with Spam Assassin, Blacklist, Whitelist, Account Filters, and User Filters
Managing Email User Accounts on Cpanel
Managing Email Aliases and Forwarders in Cpanel
Managing Email Auto Responders
Managing Email CatchAll
How to set up email in outlook
How Do I Create Email Accounts in cPanel on FWH?
How to Create and Manage Email Addresses on cPanel
How to create an email address in direct admin
Mac Open Mail CPanel & Plesk Servers
Microsoft Outlook 2003 Smarter Mail Server
Microsoft Outlook 2003 Mach Servers
Microsoft Outlook 2003 CPanel & Plesk Servers
Microsoft Outlook 2007 CPanel & Plesk Servers
Microsoft Outlook 2007 Smarter Mail Server
Microsoft Outlook 2007 Mach Servers
Microsoft Outlook 2010 CPanel & Plesk Servers
Microsoft Outlook 2010 Mach Server
Outlook Express Smarter Mail Server/FNOL Accounts
Outlook Express Mach Servers
Outlook Express Plesk & CPanel Servers
Configuring Thunderbird Cpanel & Plesk Servers
Configuring Thunderbird Mach Server
Configuring Thunderbird Smarter Mail Server
Configure email on your iPhone
What Type Server Is My Email Hosted On?
Managing Email Accounts on Mach Servers
Managing Email Accounts on cPanel Servers
I Can Receive Email, But Can Not Send
My Desktop Email Software Keeps Prompting for a Username & Password
I Can Send Email, But Can Not Receive
My Forwarded Emails Are Not Being Delivered

Plesk

17

HOW TO RESET THE DNS ZONE.
Managing Email Auto Responders
How to log in to Plesk
How to Create Email Addresses
How to Change your Password on Plesk
How to install Word Press from your Plesk Dashboard
How to Log Into your Plesk Dashboard for the First Time
How to Uninstall Applications from your Plesk Dashboard
How to Uninstall Word Press from your Plesk Dashboard
How to add a domain to your hosting account
How to change your Plesk password from your ClientZone
How to create a backup on Plesk
How to edit PHP.ini on Plesk
How to install an SSL certificate on Plesk
View Site Statistics
Adding Subdomains
Adding Domain Aliases

WordPress

6

How to log in to WordPress
My WordPress site was hacked what do i do?
How to fix WordPress error, “this site is experiencing technical difficulties”
Changing your Word Press Password using Myphp
How to create multiple WordPress installations using one database
How to install WordPress using Softaculous on Free Web Hosting

Softaculous

4

How to Install Java Applications Using Softaculous
Welcome to Softaculous!
How to Install an Application Using Softaculous
Uninstalling Applications on Softaculous

WHM

5

Feature Manager in WHM
Managing SSH/Shell Access in WHM
Managing DNS Zones in WHM
How to create and manage packages in WHM
Managing Accounts in WHM

VPS

1

What is a VPS?

Troubleshooting

8

What are inodes and how to reduce them ?
My Website Appears to be down
Getting Error Page when Accessing your Website – Error Codes and Quick Fixes
My Page is Not There after Uploading it to the server
Mac OS X Flush DNS
Windows Vista / Windows 7 Flush DNS
Windows 98/NT/2000/XP Flush DNS
Distributed Denial of Service(DDoS)

Uploading Website Pages

3

Publishing with Front Page 2000
Publishing with Microsoft Office FrontPage 2003
Front Page Connection Issues

Home
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Email

Email

How to Make Gmail your Mail Client
Managing Spam Filtering with Spam Assassin, Blacklist, Whitelist, Account Filters, and User Filters
Managing Email User Accounts on Cpanel
Managing Email Aliases and Forwarders in Cpanel
Managing Email Auto Responders
Managing Email CatchAll
How to set up email in outlook
How Do I Create Email Accounts in cPanel on FWH?
How to Create and Manage Email Addresses on cPanel
How to create an email address in direct admin
Mac Open Mail CPanel & Plesk Servers
Microsoft Outlook 2003 Smarter Mail Server
Microsoft Outlook 2003 Mach Servers
Microsoft Outlook 2003 CPanel & Plesk Servers
Microsoft Outlook 2007 CPanel & Plesk Servers
Microsoft Outlook 2007 Smarter Mail Server
Microsoft Outlook 2007 Mach Servers
Microsoft Outlook 2010 CPanel & Plesk Servers
Microsoft Outlook 2010 Mach Server
Outlook Express Smarter Mail Server/FNOL Accounts
Outlook Express Mach Servers
Outlook Express Plesk & CPanel Servers
Configuring Thunderbird Cpanel & Plesk Servers
Configuring Thunderbird Mach Server
Configuring Thunderbird Smarter Mail Server
Configure email on your iPhone
What Type Server Is My Email Hosted On?
Managing Email Accounts on Mach Servers
Managing Email Accounts on cPanel Servers
I Can Receive Email, But Can Not Send
My Desktop Email Software Keeps Prompting for a Username & Password
I Can Send Email, But Can Not Receive
My Forwarded Emails Are Not Being Delivered

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+27 11 083 7220
24hr Support

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